Academy

What a business process analyst does and where you can learn to do the same

It’s not uncommon for a disconnect to be found between how a business operates and its stated intentions. It’s one thing to state a clear objective, but that’s simply not enough to achieve it. High cost and low performance, miscommunication, and other inefficiencies will naturally stand in the way of growth. Who can fix all of that? A business process analyst.

A business process analyst (a type of business analyst, sometimes called a business intelligence analyst or business systems analyst) is someone whose job it is to bring the reality of the business in alignment with its goals. After all, a crowd of creatives and visionaries can only find success if someone grounded in reality with a holistic view of all the moving parts steers them in the right direction.

Why would a company hire a business process analyst in the first place?

To put it simply, businesses must evolve to stay competitive. That evolution is integral to the survival of the organization; you can be sure that any company that gets comfortable and stops innovating will be trampled by competition in the race to the top. New products and services need to be launched, which means that new business processes must be put in place alongside to support them.

Moreover, when a business reaches a certain size, it is inevitable that at least some of its processes need review, alignment, and streamlining. It’s not uncommon that a solution that makes sense in the here and now becomes obsolete when new factors come into play, but sustains little change over time. It’s also not unheard of for processes to have been launched without the knowledge that a similar workflow is already underway. Run-of-the-mill inefficiency also needs to be remedied.

A business analyst is typically the engine for that change, creating new processes to take over from existing ones and consulting on how to build a process from the ground up for maximum efficiency.

How much does a business process analyst earn?

PayScale reports that the average salary for a business process analyst is around $65,000, while Glassdoor indicates that the average base pay across the United States is around $60,000.

However, this number does not include any bonuses or other additional compensation. Moreover, the numbers included in the average only include salaried, full-time employees, while it is not unheard of for business analyst jobs to be part-time or be outside contractors working on a sliver of a larger project.

No salary data exists for business analyst internships on a large enough scale to include here. However, as a freelancer in business process automation you could expect a $35-150 hourly rate.

What does a business analyst do exactly?

Like with most jobs, what a business analyst does day in and day out will depend on the organization they join.

It may be the case that a business analyst is involved in creating every new business process from the ground up. At the same time, the focus can also be on auditing existing processes with the goal of creating new ones to replace them. It can also be a mix of the two and include more tasks on top of that, as well.

Here’s is an approximate list of responsibilities usually performed:

  • Create reports and presentations utilizing qualitative analysis regarding companies, markets, and industry trends.
  • Act as a liaison between business unit personnel and the Accounting, Finance, Contracts and Operations departments.
  • Prepare financial reports in support of monthly/quarterly business review meetings with senior management.
  • Participate in the preparation of the annual budgets and monthly forecasts.
  • Conduct weekly client updates on the progress of research.
  • Maintain regular interaction with project controllers, project managers, cost center owners and accounting personnel to ensure that business operations are closely monitored and potential risks are mitigated.
  • Analyze actual results against budget and/or forecast and communicate variances to senior management.
  • Gather data, analyze, and make recommendations to meet project objectives, prepare client presentations, and assist in pre-call planning.
  • Analyze and review monthly financial results and ensure any identified errors are corrected timely.
  • Stay informed of current business and industry trends relevant to client business.

As part of their primary activities, business process analysts will often conduct interviews with different stakeholders and participants in various parts of operational processes, analyze the information received, conduct meetings and training sessions that cover their findings, along with recommendations on how to move forward.

Who is a good fit for business analyst jobs?

Typically, a business analyst’s skills are a mix of technical knowledge and soft skills. Some job listings include a higher education requirement, however, most entry-level jobs in this field, and especially business analyst internships, do not.

It’s not unheard of for business intelligence analysts to be entirely self-taught, getting all of their education for free on the internet.

Here are just some of the competences required to do the job well:

list-item-1 Research – skilled researchers will be valuable in pretty much any role, but business analysts can especially benefit from understanding how other organizations work. This skill will also come into play when conducting internal research on how any given part of a company functions day to day.
list-item-1 Analysis – once the research is out of the way, it’s time to analyze. To that end, business process analysts will benefit from understanding process mapping as a method of visualizing an ongoing process. It’s an extremely helpful tool that will shine light on inefficiencies and other problem areas within the scope of a given workflow.
list-item-1 Communication – not only will this help conduct the interviews mentioned above, it’s surprising how many problems can be solved by communicating. Often enough, different parts of a company will speak different languages, acting as if they’re pursuing different goals. Helping facilitate that communication can bring huge value and be reflected in the overall result.
list-item-1 Education – most positions in this field will require a certain range of skills rather than a specific degree, with automation being the newest and most valuable one. In fact, it is more likely that an employer will not look for a specific degree, but rather Business Analyst Certification.
list-item-1 Automation knowledge – automation in the workplace is no longer something we talk about as a feature of the future, but more as a necessity of the now. More on this below.How to become a business analyst


As mentioned above, a specific degree is not a requirement to get or find work as a
business systems analyst, it’s more likely that a prospective employer will look for certain skills. One way to back those skills up is getting certified to use a tool such as airSlate, which is a critical solution in any business analyst’s arsenal.

The airSlate Academy’s Business Process Analyst Course can be a game-changer for you and your job-search opportunities. In this course, students can learn about the benefits automation can bring to a business, how to streamline, digitize, and automate existing processes, as well as what typically impedes business growth. airSlate is an end-to-end no-code business automation platform that combines e-signature, robotic process automation, web forms and more into a single platform.

More importantly, getting the most crucial business analyst skills is totally free. Enroll now to get a feel for how the future of work works.

What does the Business Process Analyst Program cover?

This program is a perfect option for those looking to obtain business-process-analyst qualifications. The program also teaches students how to get the most out of a business via reducing the amount of time and money spent on routine processes.

The Business Process Analyst Program covers the following points:

  • Introduction to Digital Document Automation helps students stay in the know on Document Process Automation (DPA), Business Process Management (BPM), and the correlation between the two. Students will learn how to distinguish between different solutions designed for automating business processes and observe multiple options for task optimization so that they can help a business rededicate time and money towards other vital goals.
  • The Digital Security and Compliance part helps students take a deep-dive into the main legal regulations and standards of security and compliance, and learn why they’re essential. Students will possess a deeper understanding of privacy and security while setting up document workflows.
  • Workflow Analytics with airSlate reveals how to ensure internal processes are functioning effectively, which analytics tools and metrics can be adopted, and ways to determine areas of improvement. Students will learn more about the methods and mechanisms of data collection, analysis, and exporting.
  • airSlate Fundamentals acts as a walk-through covering the essentials of airSlate, like basic terminology and concepts. Students will learn how to set up a Workspace, onboard a team, automate processes, and more. They will be able to create fully automated Flows that save time, hassle, and money.

What you will learn from the Business Process Analyst Program

How to apply workflow automation to your everyday routines, allowing you to rededicate your time and money towards other critical business goals.
The core aspects of document process automation (DPA), business process management (BPM), and the correlation between the two.
The principal legal regulations and standards of security and compliance and why they are needed.
How to use workflow analytics to ensure effective functioning of internal processes and increase productivity.

Where does process automation fit into relation to business analyst skills?

You may have noticed that our Business Process Analyst Program focuses on learning automation in the context of becoming a business analyst.

A hard fact that everyone should understand is that 2020 is here and almost gone, and we’re no longer poised to enter the age of automation – it’s here and now. The question is no longer whether it’s possible to automate business processes, the question is, what tools can facilitate it best? Knowing how these tools work and how to make them work for any given business is a crucial competitive differentiator that can help an aspiring business analyst stand out from the crowd.

To illustrate why process automation is crucial to modern business, let’s look at a typical HR process. When a new employee comes into work, they need to sign a stack of papers. Their contract, the code of conduct, an inventory sheet for the gadgets they’ll be using, etc. Someone has to be in charge of putting all the paperwork together, making sure that all the required signatures are collected, and that all documents are properly filed afterwards.

All this seems simple, but on a large enough scale, errors are inevitable. If you’ve ever encountered a situation where paperwork was misfiled or lost, you know how much trouble this can cause. Depending on the paperwork in question, the penalty can be as small as a stern message from the boss to something as huge as breaching regulation, which in itself can pose an existential threat to a business.

Automated HR onboarding is far from the limit of what robotic process automation can achieve. A number of routine business processes are still largely based on printed documents and wet signatures – contract management, IT requests and approvals, invoice processing, and more.

What if a computer was in charge of all of this? A document management business analyst can set documents up to be generated automatically and sent to be signed electronically, then filed away to cloud storage without human intervention. This inevitably saves time and money. Moreover, lowering human involvement in any given process correspondingly decreases the chance for human error to occur. It’s as simple as that.

Check out our blog to learn more about the benefits of process automation on real examples.

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In a nutshell

When a business reaches a certain size, it’s inevitable that at least some of its processes need review, alignment, and streamlining. A business analyst in these continuous processes of evolution and review is the engine for the right change. They create new processes to take over existing ones and consult on how to build a process from the ground up for maximum efficiency.

Research, analysis, communication skills, automation knowledge, and, of course, the right education (which means a certain range of skills rather than a specific degree) make for a perfect package for anyone who plans on becoming a professional business analyst.

Get a real chance to get onboard with the future of work and feel free to try something new (especially when trying is FREE).

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